Slithering out of the Pandemic Quandary

The hospitality industry has been hit hard since the Covid-19 crisis. Understanding and reacting to the changing behavior of the consumer is necessary for the recovery of this sector. Hotels, restaurants, casinos, schools, and several sporting venues have been empty for months against the spread of coronavirus. It’s now time to move ahead, and make changes.

Amit Kumar, General Manager of Sheraton Grand Chennai Resort & Spa has highlighted the requirement of proper manpower management. According to him, organizations need to think about customer experience and thus maintain their trust level. Similarly, they ought to enhance their operational agility as well as financial flexibility to navigate the doubts of doing business with this ongoing pandemic.

Covid-19 has compelled people to spend time together with families and explained the rush for family time. With the decrease in the number of cases, the hospitality industry is all set to extend more for travelers with all hygiene and safety protocols in place and vigilance. He expects a sigh of relief as the travel guidelines are easing out.

Hospitality Sector is Bouncing Back with Vigor!

The unexpected surge of post pandemic has actually led to immense demand of qualified persons in the various domains of hospitality sector. It is high-time for boys / girls to furnish themselves with proper skills to acquire the profitable employment opportunities that await in this sector.

Amit Kumar declared that the brand name values its acquaintances, thereby identifying that the workforce is the key to success. Lot of hotels recognized the significance of multi-tasking in this pandemic and even Marriott advocates it strongly.

With tie up all across the globe, Marriott has been able to offer useful sessions, 100% placements, and internships to students through online courses. This chain is personally taking a sensible sustainability approach by incorporating socially responsible practices. He stated that this initiative is essential as the biggest threat to the world is the conviction that someone else will save for us. So, self-service is vital for business as well as personal life.

Future of Hospitality Industry

As per the survey commenced by many known travel companies, travel limitations at the time of Covid-19 have led to different ways of looking at travel destinations by consumers. And, the rising trends while planning travel trips include green destinations, trips near to hometown, or rural tourism.

Not just this, Amit Kumar stated that online meetings and webinars have become the best platforms for teleworking. Now, it has become the most fundamental component of working habits of every individual post-pandemic. Contactless payments, immediate home delivery, appointment through video conferencing, and online purchasing all accelerate the era of digitalization.

The hospitality industry has shown signs of a massive rebound as awaiting holiday plans, weddings, and family trips resume. Yes, industry leaders are all geared up to meet the surge in demand. Looking forward to a stable and positive recovery in the post-pandemic era!